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FAQ

1
Can I have multiple subscription websites?

Absolutely! With one single account you can create as many websites as you want, all of them with their own domain name, design and even different gateway if you wish to.

2
Which countries and currencies are supported?

Membership66 works in almost every country and currency. It is dependent on the payment gateway you use.

3
What kind of contents can I sell?

Videos, audios, documents, posts; in short: anything that is legal and that you have the rights to sell (we hate piracy). We only have to restrict sexually oriented, or pornographic material because of some 3rd party services we use.

4
Do I need to activate a merchant/gateway account?

Yes, because all payments are sent directly to your bank account you need to activate a merchant/gateway account in order to create your subscription website. You can see which ones we support in the gateways page.

5
What is a merchant account?

Every payment made with a credit card involves the transfer of funds to a merchant account, which a merchant (that is you) holds directly with a bank. The merchant has full responsibility for the transactions that occur with their account, and each bank has its own terms of service to which account‐holders must adhere.

6
What is a payment gateway?

A payment gateway is a service that authorizes credit card payments and processes them securely with a user's merchant account. Often, a merchant account and payment gateway are set up in one process through the same company.

7
Can I change the gateway once I have selected one?

Yes, because we take care of storing credit cards, they are not on your gateway and thus we can provide you the flexibility to switch gateways at any time. All following payments will be processed with the new gateway.

8
Is Membership66 secure?

Security is always at the top of our mind when we build new features. We protect you and thus your customers to let you focus on producing awesome contents, without having to deal with technical headaches.

We protect the whole payment process, sign up and sign in requests, we expire contents' links so they cannot be shared with non-paying users, we check simultaneous accesses and many more. Don't worry, we have your back!

9
Can I use my own domain name?

Yes. Your website can use an existing domain name that you own. We also provide a free membership66.net domain name.

10
Do I need a web host?

No. All Membership66 plans include secure, unlimited hosting for your online website. Membership66 uses the best servers, networks and a global CDN to ensure your website is reliable and fast.

11
Do I need an SSL certificate?

No, Membership66 has all the security you need built in. You get your own custom subdomain that hosts your secure pages. We also skin them with your design so they look exactly like the rest of your site.

12
What is PCI Compliance?

The Payment Card Industry (Visa, Mastercard, etc.) have defined a comprehensive set of requirements that you have to follow if you are going to collect, store, process, or transmit credit card information. Your Membership66 account does all the collecting, storing and transmitting of your credit card information so you don't have to worry about any of the details.

13
I need help with the design, can you do it?

We do our best to help you as much as we can; because of our limited resources we have to require an extra fee for full design integrations. Tell us more about your needs.

14
You don't have a feature I need, can you add it for me?

It may be possible, we are always open to hear suggestions about features our users need. Tell us more about it.